Search found 56 matches

by Idler
Wed Jul 29, 2020 1:08 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

AFTER removing the key, you need to reinstall the software. Step 1 Uninstall WWB15 Step 2 Remove the registry key Step 3 Reboot your computer Step 4 Reinstall WWB15 SUCCESS!!! Thank you so much Pablo, Fender, BaconFries, SamT, zinc, alan_sh, bkjohns, and WWBman for your time and support helping me ...
by Idler
Wed Jul 29, 2020 12:51 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

I have a question by uninstalling with revo pro did you do a deep search? Revo Uninstaller -User's Guide7 Advanced-includes the Moderate mode and performs a deep and thorough scan to find all of the application's leftoverinformation in the Registry and on the hard drive. This is the slowest mode Th...
by Idler
Wed Jul 29, 2020 12:36 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

Uninstall via the control panel should remove all settings. But this may be blocked by your firewall or virusscanner. You can also do this manually by removing this registry key: HKEY_CURRENT_USER\Software\Pablo Software Solutions\WYSIWYG Web Builder 15 I have done this manually by removing this re...
by Idler
Wed Jul 29, 2020 11:44 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

You wrote: However, the window telling me that there was a new version available did appear. This indicates that you did not completely uninstall version 15. 'Check for updates' is OFF by default. So, the old settings still exist because a clean install would not display this message. OK, so please...
by Idler
Wed Jul 29, 2020 11:41 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

As you report no other issue with the laptop and you state WWB version 14 loaded without problems.. I suggest you open a folder window. On the left panel are the quick access icons. Click on the C: drive Then click on Program Files Navigate to near the bottom and you should see the folder titled 'W...
by Idler
Wed Jul 29, 2020 11:39 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

How are you trying to open WWB? From the start menu, a desktop icon, or double clicking on a web builder project file? With the problem WWB15 version I have tried all three ways that you have mentioned plus going to the Program Folder and opening directly from webbuilder.exe, all with the same resu...
by Idler
Tue Jul 28, 2020 6:05 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

Zinc suggested that I download v14 which I did. This version launched with no problems. The plot thickens.

Where do I go from here?
by Idler
Tue Jul 28, 2020 3:59 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

Could it be anything to do with a Windows 10 Update? There was one on 17th July which I am unable to uninstall. More than likely for the last few months windows updates have caused issues with some users. What was the last update Windows installed? And if you are unable to remove you may not have t...
by Idler
Tue Jul 28, 2020 3:52 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

If you want a clean uninstall for WYSIWYG download this free trial of the pro version https://www.revouninstaller.com/revo-uninstaller-free-download/ here you have video's how to and what you can remove https://www.revouninstaller.com/support/ This way you can clean all entrys of WYSIWYG success Th...
by Idler
Tue Jul 28, 2020 3:02 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

BF - I think it installs OK - just doesn't run. Here's a link to version 15.4.1 from the 8th May, it may help: https://www.dropbox.com/s/il4ulut175rbdns/webbuilder15.4.1%208-May%20x64.zip?dl=1 Alan Thanks, Alan. Hmm, as you suspected, it also didn't open properly. However, the window telling me tha...
by Idler
Tue Jul 28, 2020 2:55 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

Is it possible for you to let me download the previous version to see if that one works? I really have to get a few websites updated asap. I don't think older versions are available to download. Maybe Pablo would provide a link. Only thing with this if you cannot install the latest update then the ...
by Idler
Tue Jul 28, 2020 1:46 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

1. Reboot your PC 2. Switch off the AV and ignore the warnings 3. Run WWB and see if it starts. If it does, do your work and once finished switch the AV back on. This way you will be able to establish if WWB is in the blacklist or not. 4. If so add it to the Whitelist. This should do the trick. I h...
by Idler
Tue Jul 28, 2020 1:38 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

Is it possible for you to let me download the previous version to see if that one works? I really have to get a few websites updated asap.
by Idler
Tue Jul 28, 2020 1:34 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

I've run it again with Task Manager open and under the Status column it says Suspended. Does this mean anything to you?

I opened the Properties for webbuilder.exe and ran a 'compatibility troubleshooter': https://jmp.sh/MwkU59a Not sure if this will help find my problem.
by Idler
Tue Jul 28, 2020 1:09 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

I think this suggests that another process kills the application. If the application closed because of an internal error then it would display an error message before shutting down. Sorry to keep asking for help but do you have any suggestions based on this? It is just so weird as before the update...
by Idler
Tue Jul 28, 2020 12:58 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

Have you tried going back to a System Restorepoint prior to the recent update? I haven't and I don't know how to do that. What would worry me is that it might change other things that have happened since. I don't know how it works. I have tried to open WWB15 whilst the Task Manager is open. The web...
by Idler
Tue Jul 28, 2020 10:32 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

Unfortunately, there is no any useful information in the event log. Did you do a full install and reinstall? Maybe one or more extesions became corrupt? Go to Documents\WYSIWYG Web Builder and rename "WYSIWYG Web Builder" to "WYSIWYG Web Builder - backup" Does it work now? Hi Pa...
by Idler
Tue Jul 28, 2020 9:50 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

Pablo wrote: Tue Jul 28, 2020 8:35 am The event log seems to indicate that the exe file is corrupt.
Did you try to reinstall?
Did you try both the 32 and 64bit versions?
I have now downloaded the 64bit version and I got this error: https://jmp.sh/hBzPC8O
by Idler
Tue Jul 28, 2020 8:23 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

1. Reboot your PC 2. Switch off the AV and ignore the warnings 3. Run WWB and see if it starts. If it does, do your work and once finished switch the AV back on. This way you will be able to establish if WWB is in the blacklist or not. 4. If so add it to the Whitelist. This should do the trick. I h...
by Idler
Tue Jul 28, 2020 8:16 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

Pablo wrote: Tue Jul 28, 2020 8:03 am There are no major changes in the way WWB works, the latest release is just a small update. So, I am not sure if going back to a previous version will work.

Are there any errors in the Windows event log?
Yes, there is an error. https://jmp.sh/elNa2yT
by Idler
Tue Jul 28, 2020 8:16 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

DELETED
by Idler
Tue Jul 28, 2020 7:59 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

Do you have any links that can walk me through the various things that I need to do to help get WWB15 open? There is nothing I can do in the software to prevent it from being blocked. If this was possible then real virusses could also do that. I do not have Kaspersky so I cannot help you configure ...
by Idler
Tue Jul 28, 2020 7:18 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

1. Reboot your PC 2. Switch off the AV and ignore the warnings 3. Run WWB and see if it starts. If it does, do your work and once finished switch the AV back on. This way you will be able to establish if WWB is in the blacklist or not. 4. If so add it to the Whitelist. This should do the trick. I h...
by Idler
Tue Jul 28, 2020 7:05 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

There is nothing else I can think of that can prevent the application from running. The latest update works for all other users so I am pretty sure that nothing is wrong with the application. As previously mentioned there have been other users in the past with the same problem, in all cases this wa...
by Idler
Tue Jul 28, 2020 6:35 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

alan_sh wrote: Mon Jul 27, 2020 9:42 pm Do you have another PC you can try it on?

Alan
I am currently in UK quarantine but I will be able to try it on another computer next week. However, I need to work on some sites before then. :(
by Idler
Tue Jul 28, 2020 6:34 am
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

This should work. But maybe Kaspersky support can help you? The first thing I did after you said it could be my anti-virus software was to contact Kaspersky support. They suggested many things that didn't work so they finally advised me to just turn it off. I completely turned it off and tried to o...
by Idler
Mon Jul 27, 2020 4:08 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

A few other users also had this problem and it all cases it was related to the firewall or virusscanner. There has never been another reason for the software not launching. Hi Pablo I have done everything I can. I have turned off Windows Defender Firewall and turned off Kaspersky and it still doesn...
by Idler
Mon Jul 27, 2020 2:25 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

Re: WWB15 not opening

Hi Pablo

I turned off my anti-virus and WWB15 still wouldn't launch. This is very strange as I have been using WWB for many years and never had this probably. Could it be anything else?
by Idler
Mon Jul 27, 2020 1:55 pm
Forum: General Questions
Topic: *** SOLVED *** WWB15 not opening
Replies: 58
Views: 10641

*** SOLVED *** WWB15 not opening

Hi

I have been using WWB for many years. I downloaded the recent update and now the software will not launch/open. I have uninstalled and re-installed the software but this doesn't help, it still won't launch. Any help much appreciated.

I
by Idler
Mon Nov 04, 2019 5:11 am
Forum: Previewing and Publishing
Topic: Error code 120002 - Connection Timed Out
Replies: 2
Views: 4107

Error code 120002 - Connection Timed Out

After many many years of no problems with uploading websites/changes to websites, I am now experiencing problems almost every time. I have contacted my server host and they are unable to find a problem their end. When uploading, connection is made and after a few seconds the screen goes black and th...
by Idler
Tue Mar 26, 2019 2:00 pm
Forum: General Questions
Topic: JavaScript Facebook Page Plugin Problem
Replies: 13
Views: 2995

Re: JavaScript Facebook Page Plugin Problem

Pablo wrote: Tue Mar 26, 2019 12:52 pm The FaceBook script is a standard script, so the behavior is controlled by Facebook. WWB will published the code "AS IS".
However, I still think it is related to a firewal or virusscanner.
OK. Thanks.
by Idler
Tue Mar 26, 2019 12:05 pm
Forum: General Questions
Topic: JavaScript Facebook Page Plugin Problem
Replies: 13
Views: 2995

Re: JavaScript Facebook Page Plugin Problem

I have also tried using the <iFrame> code produced by Facebook itself. That doesn't work either. Could really do with some help here please.
by Idler
Tue Mar 26, 2019 11:36 am
Forum: General Questions
Topic: JavaScript Facebook Page Plugin Problem
Replies: 13
Views: 2995

Re: JavaScript Facebook Page Plugin Problem

Idler wrote: Tue Mar 26, 2019 10:39 am
Pablo wrote: Tue Mar 26, 2019 10:18 am Did you try another browser?
I have tried it on Chrome, Firefox, and Microsoft Edge.
UPDATE:
It is now showing on EDGE but still not showing on either Chrome nor Firefox. What could be causing this please? Anyone?
by Idler
Tue Mar 26, 2019 10:39 am
Forum: General Questions
Topic: JavaScript Facebook Page Plugin Problem
Replies: 13
Views: 2995

Re: JavaScript Facebook Page Plugin Problem

Pablo wrote: Tue Mar 26, 2019 10:18 am Did you try another browser?
I have tried it on Chrome, Firefox, and Microsoft Edge.
by Idler
Tue Mar 26, 2019 8:31 am
Forum: General Questions
Topic: JavaScript Facebook Page Plugin Problem
Replies: 13
Views: 2995

Re: JavaScript Facebook Page Plugin Problem

Pablo wrote: Tue Mar 26, 2019 7:36 am It seems to work for me too. Maybe your browser or firewall blocks it?
Hi Pablo

I just turned off my Firewall and tested it in Chrome, Firefox, and Edge. Still the Facebook Plug-in does not appear. Any ideas?
by Idler
Tue Mar 26, 2019 8:27 am
Forum: General Questions
Topic: JavaScript Facebook Page Plugin Problem
Replies: 13
Views: 2995

Re: JavaScript Facebook Page Plugin Problem

It seems to work for me too. Maybe your browser or firewall blocks it? I don't know how to check, but more importantly, if it is being blocked then that means it is potentially being blocked for other people too. Is there a way around this? If its a firewall block, this will only effect "your&...
by Idler
Tue Mar 26, 2019 8:14 am
Forum: General Questions
Topic: JavaScript Facebook Page Plugin Problem
Replies: 13
Views: 2995

Re: JavaScript Facebook Page Plugin Problem

Pablo wrote: Tue Mar 26, 2019 7:36 am It seems to work for me too. Maybe your browser or firewall blocks it?
I don't know how to check, but more importantly, if it is being blocked then that means it is potentially being blocked for other people too. Is there a way around this?
by Idler
Tue Mar 26, 2019 8:12 am
Forum: General Questions
Topic: JavaScript Facebook Page Plugin Problem
Replies: 13
Views: 2995

Re: JavaScript Facebook Page Plugin Problem

It looks as though it's working here via my browser http://www.mk-designs.co.uk/fb.jpg Your just missing a couple of images for the facebook & instagram logo's, hence the 2 black boxes with white crosses. So these images are not on the server. Plus I don't know who your hosting provider is but ...
by Idler
Tue Mar 26, 2019 7:03 am
Forum: General Questions
Topic: JavaScript Facebook Page Plugin Problem
Replies: 13
Views: 2995

JavaScript Facebook Page Plugin Problem

Hi

http://www.mervspotfringe.com/

The JavaScript Facebook Page Plugin isn't working. It should appear on the desk top version directly under 'Mailing List' in the Navigation Bar. I have tried it on Chrome, Firefox, and Edge browsers. Please can you help.

Thanks
I
by Idler
Wed Feb 27, 2019 4:46 pm
Forum: General Questions
Topic: Missing Folder
Replies: 1
Views: 1215

Missing Folder

Hi I recently downloaded an update and now I have a folder missing in my Site Manager. The Folder has been uploaded to the server and the pages it contains are live on my site, but I am unable to access it on the Site Manager. Is there a way that I can download it back into my Site Manager so I can ...
by Idler
Sat Jan 26, 2019 9:48 am
Forum: Responsive Web Design
Topic: Best Navigation for FlexGrid
Replies: 9
Views: 4048

Re: Best Navigation for FlexGrid

Hey Idler, I have asked the same question. Coming over from FrontPage using tables/frames and a program that uses bootstrap as it's kernel. So I thought the layout grid is the way to go for everything except for the Content Place Holder with the master frame option. I just wanted a simple site with...
by Idler
Fri Jan 25, 2019 3:19 pm
Forum: Responsive Web Design
Topic: Best Navigation for FlexGrid
Replies: 9
Views: 4048

Re: Best Navigation for FlexGrid

Need more info. Is the menu to be at the top? Is it to be always visible or does it scroll with the page? http://www.screamingbluemurdercomedy.com/new/flex-grid.html I am trying to learn how to build a website with Flex Grid so have started with a very easy design from which to learn. All going wel...
by Idler
Fri Jan 25, 2019 3:14 pm
Forum: Responsive Web Design
Topic: Best Navigation for FlexGrid
Replies: 9
Views: 4048

Re: Best Navigation for FlexGrid

For a list of all the available navigation tools please see this tutorial: http://wysiwygwebbuilder.com/navigation.html Basically they all should work in a flex grid. However as previous mentioned , the question is why do you want to put the navigation in a flexgrid? Most menus are in the page head...
by Idler
Fri Jan 25, 2019 2:25 am
Forum: Responsive Web Design
Topic: Best Navigation for FlexGrid
Replies: 9
Views: 4048

Re: Best Navigation for FlexGrid

Navigation menus are usually inside a header. I do no see the advanced of using a flex grid for that. I don't understand. Are you saying that you cannot have a nav menu in a Flex Grid design? I am designing a site using Flex Grid and I need to be able to navigate from page to page. I need the nav m...
by Idler
Thu Jan 24, 2019 1:19 pm
Forum: Responsive Web Design
Topic: Best Navigation for FlexGrid
Replies: 9
Views: 4048

Best Navigation for FlexGrid

Hi

Which is the best navigation menu to use on a Flex Grid. I want it to be horizontal text in Default view but drop down menu in mobile view.

Thanks
I
by Idler
Sat Nov 25, 2017 9:30 am
Forum: Off Topic Section
Topic: Embed Amazon Rating Stars
Replies: 0
Views: 2821

Embed Amazon Rating Stars

Hi

Does anyone here know how I can embed Amazon Rating Stars for a product onto my website?

Thanks
I
by Idler
Wed Jul 12, 2017 3:05 pm
Forum: Off Topic Section
Topic: Embed Facebook Reviews onto WWB12
Replies: 2
Views: 2911

Re: Embed Facebook Reviews onto WWB12

OK. Many thanks.
by Idler
Wed Jul 12, 2017 2:38 pm
Forum: Off Topic Section
Topic: Embed Facebook Reviews onto WWB12
Replies: 2
Views: 2911

Embed Facebook Reviews onto WWB12

Hi I am trying to find a way of embedding my businesses Facebook Reviews on to my WWB12 website. I know how to get the code from individual Facebook Reviews and embed that review but it is a fixed size and not responsive. I am not a code writer but I tried changing the height and width numbers but t...
by Idler
Mon Mar 27, 2017 4:28 pm
Forum: Off Topic Section
Topic: Google Fonts
Replies: 2
Views: 3517

Re: Google Fonts

Ah, yes. Many thanks.
by Idler
Mon Mar 27, 2017 3:43 pm
Forum: Off Topic Section
Topic: Google Fonts
Replies: 2
Views: 3517

Google Fonts

Hi Would someone be kind enough to explain how I add a Google Font to a WWB website please. (The font I wish to add is ROBOTO.) I have copied this code from the Google Fonts website... <link href="https://fonts.googleapis.com/css?family=Roboto" rel="stylesheet"> It states that I ...