*** SOLVED *** HELP NEEDED SITE DELETED AND WONT PUBLISH

Issues related to previewing and publishing your web site.
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hethbirn
 
 
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*** SOLVED *** HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by hethbirn » Fri Feb 05, 2016 2:22 pm

Hi,

I have just done a few tweaks to my homepage on my website and went to publish it, after several attempts if kept saying publish failed.
So I closed wysiwig down and reopened it to publish again but I didn't open the folder (total Error) I know and just pressed publish, the result being my site was removed and all I can now see is a blank white screen.

I tried to republish the site from the correct folder assuming it would republish the site, there was a few failed publishes but it now says that it has published successfully however when I go to look at my website via the url all I can see it a blank white page and the tab at the top says untitled page.

When the website has published if I look thru the see published site on the bottom left of the published successful box I can see the site.

But still can't see anything except a blank white page when I access thru the url

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BaconFries
 
 
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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by BaconFries » Fri Feb 05, 2016 2:30 pm

You may have a backup copy of the project that you can open again see the following for more information.
viewtopic.php?f=10&t=44024

See also the following regarding publishing
viewtopic.php?f=10&t=36493

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Pablo
 
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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by Pablo » Fri Feb 05, 2016 2:37 pm

What is the exact error in the publish log?

hethbirn
 
 
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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by hethbirn » Fri Feb 05, 2016 2:50 pm

hi thanks

I have had a look and it says my back up count is 4......

just wanted to check before I try do I just accept.

it says backup count 4
autobackup never

if I press the backs button next to where it auto backup never it does show 7 different backup details of times etc 2 have todays date........

If I press ok in the back up options bit will it just republish the publish that I did early which wiped the screen or as I am now in the folder will it override that. Hope that makes sense of what I'm trying to ask

hethbirn
 
 
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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by hethbirn » Fri Feb 05, 2016 2:51 pm

at the moment when I have done a publish it says published successfully

but it hasn't as I can't see my website when I go to the url

hethbirn
 
 
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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by hethbirn » Fri Feb 05, 2016 2:53 pm

I did see that your sign now says wysiwyg 11 and I am wysiwyg 10. I did check for updates but it tells me I am up to date

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Pablo
 
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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by Pablo » Fri Feb 05, 2016 3:02 pm

I'm sorry but I need more information to be able to help you.
Note however that I cannot undo your mistakes.

Please include your publish log so I can see what is happening.

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BaconFries
 
 
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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by BaconFries » Fri Feb 05, 2016 3:22 pm

I did see that your sign now says wysiwyg 11 and I am wysiwyg 10. I did check for updates but it tells me I am up to date
Note WB 11 is not a update for WB10 it is a Upgrade meaning a New version of the program.

hethbirn
 
 
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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by hethbirn » Fri Feb 05, 2016 3:30 pm

Pablo........do you mean the details that I see when I have published it

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Pablo
 
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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by Pablo » Fri Feb 05, 2016 3:33 pm

I mean the information in the publish log.

See the FAQ:
viewtopic.php?f=10&t=36493

hethbirn
 
 
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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by hethbirn » Fri Feb 05, 2016 4:11 pm

Pablo.......ok I have read the links in particualr

Publish was successful but I do not see the pages on my website.
- Did you publish the pages to the correct folder on the server? Are you sure? The number one reason for pages not showing up is because the files were published to the wrong folder.
- Did you make sure your home page is called 'index' (and not 'Index', 'INDEX', 'home' etc)
- Is your host account ok? Did you check if there are problems with the host?
- If you website doesn't look to be updated, select 'Refresh' in your browser multiple times or clear the browser cache.

so am wondering if this is the problem but I havent changed any details in the publish section and am using hte same folder to upload from.

my home page is called index.

What is confusing me is, if I click the area on the bottom of the published succesfully window it shows me the site. I also have an admin panel that was created and this is how I access it http://www.ukweddingstore.co.uk/ads/adm ... ge=expired which I can still access. Usually if the website goes down for any reason then this isnt working either. So its something just stopping it from being seen on the server.

If hte server was down or the domain directs where incorrect then I would get access to the admin panel

I really do appricate your help and know that ultimatley it was my error but pressing publish when I hadnt selected a file/folder

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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by lummis » Fri Feb 05, 2016 5:12 pm

The page comes up when you add index.php to your domain name - at a guess you have left an index.html file on your server. Delete that file and you should be in business.

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Pablo
 
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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by Pablo » Fri Feb 05, 2016 5:28 pm

Your website is here:
http://www.ukweddingstore.co.uk/index.php

Please remove 'index.html' from the server

hethbirn
 
 
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Re: URGENT HELP NEEDED SITE DELETED AND WONT PUBLISH

Post by hethbirn » Tue Feb 09, 2016 9:34 am

Thank you Lummis and Pablo, I have managed to get it sorted thanks to your help

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