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web builder 15 won't publish files
Posted: Sat Sep 28, 2019 3:52 am
by cardstoweb
Hello I just upgraded to wysiwyg 15 from 12 and it will only publish my html files it wont create a image folder to publish my images to.
wb builder 12 did it flawlessly. don't know why it will only publish my html files to my website file maneger.
If you could help with this it would be a great help.
Thanks.
Re: web builder 15 won't publish files
Posted: Sat Sep 28, 2019 6:29 am
by Pablo
There are no known issues with publishing in WB15. It seems to work correct for all other users (including myself).
Are there any errors in the publish log?
Re: web builder 15 won't publish files
Posted: Sat Sep 28, 2019 1:54 pm
by cardstoweb
this is what keeps repeating in my publish log
Timeout waiting to accept the active-mode FTP data connection.
--acceptDataConnection
Failed to accept data connection.
--completeDataConnection
Failed to complete data connection.
--uploadFromDataSource
Failed.
--uploadFromLocalFile
TotalTime: Elapsed time: 60156 millisec
Failed.
--PutFile
--SecureFtpLog
28/09/2019 08:37:58.152 Successfully uploaded file.
28/09/2019 08:37:58.237 MKD /
28/09/2019 08:37:58.316 CWD /
28/09/2019 08:37:58.353 425 Could not open data connection to port 49821: Connection timed out
28/09/2019 08:37:58.390 PORT 192,168,0,29,194,169
28/09/2019 08:37:58.431 500 I won't open a connection to 192.168.0.29 (only to 52.124.91.43)
28/09/2019 08:37:58.483 PORT 52,124,91,43,194,169
28/09/2019 08:37:58.530 200 PORT command successful
Re: web builder 15 won't publish files
Posted: Sat Sep 28, 2019 2:30 pm
by Pablo
It looks like you have configured FTP for port mode. Please select 'passive mode' and try again.
Re: web builder 15 won't publish files
Posted: Sun Sep 29, 2019 1:58 am
by cardstoweb
Tried passive mode' still won't wont create or send image file.
Re: web builder 15 won't publish files
Posted: Sun Sep 29, 2019 7:45 am
by Pablo
What is the error when you set it to passive mode?
Did you make sure your firewall is not blocking the connection?
Did you try 'wininet' mode? Tools->Options->Publish->FTP engine
Related FAQ:
viewtopic.php?f=10&t=36493
Re: web builder 15 won't publish files
Posted: Sun Sep 29, 2019 9:37 am
by alan_sh
Also,
What happens if you publish it to a local disk folder and then use something like FileZilla to upload it to your web site?
Alan