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New machine publishing problems with fancybox

Posted: Sat Dec 14, 2019 4:34 pm
by Trevor Johnson
Hi Pablo,
I've recently upgraded to v15.2.1 on a second laptop but now I can't publish my new page, the log has a line which says 'Unable to open file C:\Users\tbjmo\AppData\Local\Temp\~publish\fancybox\fancybox'. I have checked and indeed there is no AppData folder in the location. A similar upload succeeds on my old machine running 15.1.0.
I've read in the forum that it may be that the js version is incorrect but then can't understand why it's o.k. on one machine but not another, How do I get the required files onto this machine, publish the whole site again?
Thanks.

Re: New machine publishing problems with fancybox

Posted: Sat Dec 14, 2019 4:56 pm
by Pablo
Did you install the complete application and move all your files (Documents\WYSIWYG Web Builder) to the new computer?
If yes, then maybe your firewall, virus scanner or ransomware protection blocks the files?

Re: New machine publishing problems with fancybox

Posted: Sat Dec 14, 2019 5:06 pm
by Trevor Johnson
Thanks Pablo,
I remembered something else I had seen on the forum and so I changed the Publish options to Winsock and that worked. I later changed it back to Wininet and it still works so I assume that this has put the necessary files in the correct place. Does that sound a permanent solution?
Trevor.

Re: New machine publishing problems with fancybox

Posted: Sat Dec 14, 2019 6:00 pm
by Pablo
Changing the FTP engine will not have any affect on where files will be saved.
But good to hear that it now works.

Re: New machine publishing problems with fancybox

Posted: Fri Dec 20, 2019 10:25 am
by startvsem_ru
Hello! I'm from Russia, so I apologize for my English. I have the same problem and there's nothing I can do. Issues that there is no such file and all. Changing the FTP engine does not help. What to do, Pablo, please help. If you do not mind you can write to me on email - mail@startvsem.ru

Re: New machine publishing problems with fancybox

Posted: Fri Dec 20, 2019 10:48 am
by Pablo
What is the exact problem?
Can you please be more specific?

Re: New machine publishing problems with fancybox

Posted: Fri Dec 20, 2019 1:13 pm
by startvsem_ru
The site is not uploaded to FTP the same error as the guy who wrote above. Tried everything. I tried reinstalling the program. Not help. Everything on the screenshot you can see
https://startvsem.ru/wb15.png

Re: New machine publishing problems with fancybox

Posted: Fri Dec 20, 2019 1:59 pm
by Pablo
Did you install the complete application and move all your files (Documents\WYSIWYG Web Builder) to the new computer?
If yes, then maybe your firewall, virus scanner or ransomware protection blocks the files?