Using email form with one.com

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Steinsk73
 
 
Posts: 1
Joined: Mon Mar 05, 2018 2:08 pm

Using email form with one.com

Post by Steinsk73 » Mon Mar 05, 2018 2:16 pm

Hi,

I am trying to set up an email form, and am using the recommended settings, but no emails are sent to any place at all (yep, checked the spam!)

My host is one.com, and they say this on their website:

-------------------------------

"Yes, it is possible to send emails from your website via a script.
There are different ways you can do this. We recommend that you use Method 1 as described below.

Method 1 - Send emails using PHP's mail function (Recommended)
We recommend that you use PHP's mail function for doing this:
Note that the "To" or "From" address must be an active email account on your domain with One.com.

Method 2 - Send emails using SMTP
If you rather want to send emails using SMTP via a script on your website, the configuration should use this info:

Outgoing server name: mailout.one.com
Port and encryption:
- 587 with STARTTLS (recommended)
- 465 with TLS
- 25 with STARTTLS or none
Authentication: your email address and password
Note that the "From" address must be an active email account on your domain with One.com, and must match the email account used for the authentication."

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Yes, I do have an email connected to one.com, but for different reasons I cannot use that email as to "to"-address. There is simply no way the person that I have built the site for will check anything else than her personal email.

Any suggestions how to solve this? :)

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Pablo
 
Posts: 14531
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
Contact:

Re: Using email form with one.com

Post by Pablo » Mon Mar 05, 2018 2:28 pm

You can configure the SMTP settings in the advanced properties of the form.

If the 'from' address needs to be an email address in the domain then make sure the email input field of the form is NOT called 'email'.

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