***UPDATED*** DB Technosystems Form Processor 02/09/2011

[Navaldesign]

Are you receiving both emails ? Admin and Autoresponder ?

[Navaldesign]

Due to work I have not tested it yet, but I will as soon as possible. There should be no issues however, so what is the problem that you are encountering ?

[frankus]

No matter what I did, DB Technosystems Form Processor is not working for me. When you fill all info and click Submit, i see;

The entered code was wrong.
Go Back

I followed the manual instruction exactly. I have tried it in different hosting sites and configured it differently but still, it did not work. I'm confused I don't know what to do now.

See the web form link http://fttbk.0sites.net/tester/
Here is the WBS file --> http://www.mediafire.com/?n5y1xcwmnnwmlzo

Thanks for your help in advance

[Navaldesign]

The encoding type MUST be multipart / form data instead of text / plain that you have now.

[frankus]

i did it but now you see a blank page after pressing submit. And no email arrives.

[Navaldesign]

This means that there is a error in the page code, for some reason. I would need to see the PUBLISHED page code (full, with its php code)

Another possible reason could be the php version running on the account, as some hosts run php 4 by default instead of the required php 5.

If the site offers mail() or SMTP mailing , I suggest that you change the gmail settings, as gmail has made some changes and might not work with their SMTP server.

[frankus]

This means that there is a error in the page code, for some reason. I would need to see the PUBLISHED page code (full, with its php code)

Check them out here- http://www.mediafire.com/?3yzx2izxhcl2ro0

Another possible reason could be the php version running on the account, as some hosts run php 4 by default instead of the required php 5.

Check out the php info of the site - http://fttbk.0sites.net/phpinfo.php

If the site offers mail() or SMTP mailing , I suggest that you change the gmail settings, as gmail has made some changes and might not work with their SMTP server.

I got this info from the site Forum;

Just set your mail setting to use PHP mail(), and make sure the "from address" field is set to an email address based on your domain on the server. e.g. If your site is example.com then the from e-mail address should be "xyz@example.com". The mail setting require any mail to originate from a domain that is actually hosted on the server.

Direct SMTP mailing scripts are forbidden, you may only send mail through the SMTP software installed on the server, using sendmail or connecting via SMTP. That just means you cannot bypass the server's own mail service to send mail.

The gmail settings are almost the same settings I use in my email client. The only difference is that my email client uses TLS 587. Google site says one can configure smtp port as follows;

Port for STARTTLS: 587
or
Port for TLS: 587
or
Port for SSL: 465

DB Technosystems Form Processor uses only SSL: 465 which is still ok.

[Navaldesign]

PHP version is fine.

SMTP mail is forbidded if not through their own SMTP server. So set the processor to use either the mail() function or SMTP (Port 25) without authentication or Sendmail. The script supports any of these.

The page code doesn't seem to have any issue.

You can eventually download the file from the site through FTP, change this line

error_reporting(0);

to

error_reporting(E_ALL)

so it will report the error that occurs. Save and upload on the site.

Or, if you have an online file editor on your hosting account, use that to edit the file online.

[frankus]

I just want to use google smtp to receive form information.

I will do as you instructed and get back to you.

Thanks for your patience with me.

[frankus]

I did that and this is what I see when the page loads;



Line 26 is this-

Code: Select all

$SESSION = $_SESSION['POST'];

while line 37 is this-

Code: Select all

$includefile = $start_of_script_include;

[Navaldesign]

ok, pls change it to

error_reporting(55);

[Navaldesign]

Ok, it seems that you have set the error page to be errorpage.html but you have published errorpage as .php

The script can't find the page to include, and this is the reason why (before we changed the error reporting) it resulted in a blank page

[frankus]

it is changed. But after clicking submit I saw;

##error##

[Navaldesign]

There is something strange going on, I see the script code in the page.....

Please UNCHECK the Rewrite Captcha Property and publish again.

Your settings for mail are still through GMail...

[frankus]

it has gone crazy. I don't know why.

[Navaldesign]

Please read above post

[frankus]

I put it back in error_reporting(0); and changed it to Sendmail. Then I got success page after clicking submit. But no email arrived.

[Navaldesign]

Try also SMTP, Port 25, No Authentication

Make changes and publish again

[frankus]

I changed smtp, port 25 leaving other things intact but after pressing submit, I saw the error page with this “##error##”

This thing is giving me real headache.

How do I make sure the "from address" field is an email address based on my domain on the server? I suspect the visitor’s email address in the web form becomes automatically the “from address” which I think some servers don’t like. The WB form does this.

[Navaldesign]

Normally the user's email address IS used as "from".

There is a rather complicated way to do what you ask .

I could fix this for you, but I would need access to your hosting account. If you don't mind, you can contact me through my site contact form.

[frankus]

I have sent you the necessary info through your website form. Again, thanks for your continued assistance.

[frankus]

Finally got it working Thanks Navaldesign!

[jerryco]

Is there a way to get the value from a field named 'subject' to appear as the administrator email's subject?

So when the form would ask: Enter Subject [_________] that this subject is then used for sending the email instead of 'New Submission from our Website Form' ?

And secondly, is it possible to do the same with the fields named name and email, so that the visitor's name and email is used instead of the generic website address?


Much appreciated if this can be done (new version optionally?)

[docdoc]

hi Navaldesign

does this extension work with WB7?
thanks

[Navaldesign]

Yes, It works with WB 7

[harville]

I want to protect a page on my site with the web builder made 'Single Page Protect'. The page I need protected also includes your form extention. I wasn't able to look through all 40+ pages of comments on your extension, but I was wondering what I need to do in order to protect a page using the Single Page Protect that also includes your form extension.

After I enter the password to open the page, the page automatically redirects to the "thankyou" page, as if I had completed the form and clicked the submit button. Any suggestions? Thanks!

[Navaldesign]

Assign the form an ID number, and set this ID number in the Form Processor properties.

This should do the job, and it is necessary (if you read the manual) because you have more than one forms in the page. Infact, the Single Page Protect object is a form.

Let me know if you have any issues.

[harville]

Ok, I gave your form extension the proper id name and followed your manual, but I'm still getting the same results.

Am I supposed to do the same with the Single Page Protect form?

When I type the password to enter the page, I get redirected to the thank you page, but if I close that page and reclick to open the page again, I see my form, but after I fill out the form and click submit, the password page opens and says the password was incorrect.

It's like both submit buttons switched what they were supposed to control.
Any ideas?

You can see what i mean by going to: http://www.thefilmuntouched.com/untouched/ and click on the button 'RSVP' on the right side of the nav bar. Thanks!

[harville]

the password is: admin

[Navaldesign]

admin is not accepted as password

[harville]

I had to change it temporarily so it can be used. I just added a page with no form and put the password protect on it. It has a link to the form. Had to change password as well. I can send it to you if there is a way to keep from posting it here. Thanks

[Navaldesign]

You can use my contact form, if you wish. I would probably need, however, to enter your hosting account, OR, you can send me the project so I can check it.

[neo_webbuilder]

Naval i need some help.

I have two problems with the dbform processor.

1. No success of error page is shown after submit. With or without the recaptcha the submit does not trigger the success page.

2. When i add my own recaptcha and i set the settings to force recaptcha on ..... i get a white page after submit.

3. What is the use of the force recaptcha to yes when using the dbts recaptcha?

I was use to write my own sendmail.php which checked the recaptcha and showed a success or error page.

How does the recaptcha add into the form processor I do not get it.


_______________________________________________________


Next i entered the normal captcha to test that.

Now after one send i can not get the error page to work.

After a complete send the whole page is corrupted.



Please help
Tia,

Neo

[Navaldesign]

This is not normal behavior.

Does the form submit ?
Do you receive the mail ?

If yes, post here EXCACTLY what you hav etyped in the Success URL and in the Error URL fields of the processor.

You can NOT use your own recaptcha with the form, you must use the DBTS recaptcha. You simply add in your page the DBTS recaptcha and place it INTO the form limits.

[neo_webbuilder]

Naval i will upload the website again because it gets corrupted after one send of a email from the contact form the whole form is corrupted

It does however submit only one time. The first time only. i receive a correct email.

After that the page is corrupted. Please try.

please let only naval try

http://www.smulbroodjes.nl

about the recaptcha...... what about the error or success page? I get only a white page when i use it and press submit.

[Navaldesign]

The one-time-mail then corrupted probably means that you have checked the "Rewrite Captcha", which in this case needs to be set to "No"

[neo_webbuilder]

The one-time-mail then corrupted probably means that you have checked the "Rewrite Captcha", which in this case needs to be set to "No"

rewrite captcha is set to yes.

But if set to NO how do i get the nice error page and not the ugly white page?


If set to NO the page stays ok. What does that mean?

I have tried 3 servers and they all have the same result when set to Yes.

[me.prosenjeet]

Naval. Regarding the error page,
I am using WB captcha and when there is a captcha error, the visitor doesnt get the error page I have selected but a white page announcing the code was wrong and "Go Back". How to show the custom error page which we have selected. Try this form http://mangalamindia.com/contactus.php and use wrong captcha to see what I am saying

[Navaldesign]

I know what you are saying, you should check the "Rewrite Captcha" property of the processor (set it to Yes)

[Navaldesign]

The one-time-mail then corrupted probably means that you have checked the "Rewrite Captcha", which in this case needs to be set to "No"

rewrite captcha is set to yes.

But if set to NO how do i get the nice error page and not the ugly white page?


If set to NO the page stays ok. What does that mean?

I have tried 3 servers and they all have the same result when set to Yes.

In the manual it is stated that the "Rewrite Captcha" is only used for the WB captcha, not for the DBTS recaptcha.

The dbts recaptcha is intrinsecally supported by DBTS Form Processor, so there is no need to use the "rewrite captcha" property.

[me.prosenjeet]

I know what you are saying, you should check the "Rewrite Captcha" property of the processor (set it to Yes)

I have set "Rewrite Captcha" to YES, still I dont see the custom error page I have selected. Please check

[me.prosenjeet]

You can see my settings here:


http://i37.tinypic.com/14ky5js.jpg


.

[Navaldesign]

In the manual it is clearly mentioned that the captcha code write will take place AFTER (that is, on occasion of) the first SUCCESSFULL submission.

In fact, I sumitted your form once, with the correct captcha, then repeated and I got the error page.

By the way, your error page should have the ##error## text so it can display the correct error message instead of the generic one you have.

Have a look at http://www.dbtechnosystems.com/wb6/forms/error.php

[me.prosenjeet]

Thanks Naval, now it works fine.
It is a one time thing that we have to submit the form correctly only once and then on always on wrong submit the custom error page will show or it is for every event of submit? I guess it is one time else people who make error on the first submit will not see the custom error page.

[neo_webbuilder]

In the manual it is clearly mentioned that the captcha code write will take place AFTER (that is, on occasion of) the first SUCCESSFULL submission.

In fact, I sumitted your form once, with the correct captcha, then repeated and I got the error page.

By the way, your error page should have the ##error## text so it can display the correct error message instead of the generic one you have.

Have a look at http://www.dbtechnosystems.com/wb6/forms/error.php

Naval i do not get it.

Now i use the default captcha of wb not the recaptcha

If the rewrite cpatcha is set to yes....... i get a corrupted page after one submit.

But if set to NO how do i get the nice error page and not the ugly white page?

If set to NO the page stays ok. What does that mean?

I have tried 3 servers and they all have the same result when set to Yes.

Of course i have read in the manual that the captcah code write will take place after one submit. But how do i get it to work to display my error.php with the rewrite captcha set to yes on my server.

What could be wrong?



If i try Recaptcha with the dbtsrecaptcha i get the nice message You got it.... and a white screen after pressing submit. So also i am doing something wrong.

Could you please describe the steps i have to take to get recaptcha working because i like that one the most if i can not use the normal captcha with my own error.php because somehow with the normal captcha i can not set the rewrite captcha to ON.

Thanks for all the help.

[Navaldesign]

There can be many reasons for the above symptoms.

Case 1. WB captcha: setting the "Rewrire Captcha" to Yes, results in the script reading the page code, removing the code that wb adds automatically, so the captcha verification is done by the extension and you get the error page.
I can only imagine two reasons why this "read / write" functionality doesn't work as it should:
a) because of folder permissions. I would need to have writing permissions
b) There is some other object / extension in the page, which ads PHP code BEFORE the wb automatically added verification code, and, in this case, the script will cause a syntax error.

Look at your page code in WB. If the captcha verification code is at the very start of page, it SHOULD work.

If not, find the object that causes PHP code to be added in Start of Page and use the Move to Front / Move to Back to make sure that the captcha code comes first.

If all the above fail, pls send me your project.

2. Recaptcha

Going by logic, since the form without recaptcha or WB captcha works,, we can exclude other reasons (like in example the presense of ' quotes in the mail subject that could cause a syntax error and therefore a blank page)

So there can only be an error of missing key, OR the DBTS recaptcha object is not part of the form.

I would need to have access to your account to find out what is going on.

If you decide to allow me access, I need you to:

1. Create a clone page of the form page , with the WB captcha
2. Create another clone with the DBTS recaptcha
3. Publish them, but do NOT test them
4. Send me the relevant links and your FTP login details

You can use my contact form for this purpose.

[neo_webbuilder]

Hello Naval...


Sorry about the delay. Yesterday i was occupied. I will send the project to you.

It has two contact pages. One with Recaptcha and one with captcha. The captcha is linked to the menubar. If you want to test whats wrong with the recaptcha you will have to link it to the menubar or just direct call the folder and the contact.php

Thanks for all the help.

Best regards Neo

ps i would like the recaptcha to work.

[neo_webbuilder]

Hello Naval,

Thanks for all you help. It works now.

I have one more question left.

Could you please add Tabindex and Language to the dtbsrecaptcha extension in the recaptcha options? Now i have to set them after avery publication manually

<script type= "text/javascript">
var RecaptchaOptions = {
theme: 'blackglass',
tabindex : 9,
lang : 'nl'
};
</script>


Option lang Any supported language code. 'en' Which language is used in the interface for the pre-defined themes. The following languages are supported:
Language Code
English en
Dutch nl
French fr
German de
Portuguese pt
Russian ru
Spanish es
Turkish tr
If the language of your site isn't supported, you can always use custom theming to put reCAPTCHA in your language.

Best regards,
Neo

[Navaldesign]

Normally, it should allow you to add the link directly in the HTML Textbox that appears when you click to edit the html message.

Do you have WB6 or WB7 ?

Is the HTML Box extension installed ? If not, it will not actually allow you to use the built in HTML editor, it will only display a text editor that has no ability to insert hyperlinks. If instead you have the HTML Extension installed, the html editor allows you to select the text you want to hyperkink and link it as you like.

[Navaldesign]

You are right, it was working perfectly in WB6, probably there is some glitch now in WB7 due to the different folder structure WB7 uses.

I will investigate and let you know.