Change your password tool

Issues related to the Login tools of WYSIWYG Web Builder.
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kether
 
 
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Change your password tool

Post by kether » Tue May 29, 2018 12:18 pm

Hello,
Sorry my english is not very good. I live in Belgium and I speak more french than english.
My problem is: When I try to change my password as a member, this is impossible. I have the following answer: user database not found. While the user database is correctly created in flat file and I can connect without problems. What can i do? Can you help me? I use WYSIWYG 12.

Thanks

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Pablo
 
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Re: Change your password tool

Post by Pablo » Tue May 29, 2018 12:52 pm

This indicates that database is not in the specified folder.

kether
 
 
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Re: Change your password tool

Post by kether » Thu May 31, 2018 7:04 pm

Hello,
How much database can we have for a single website? Because I created the database for the member, with a specific name for itself, but when I edit the database, it is the database created for the connection of all members that is edited. Sorry for my questions, but I do not know anything about it. I am learning little by little with wysiwyg 12

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Re: Change your password tool

Post by Pablo » Thu May 31, 2018 8:26 pm

You can only have one database per website.

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Re: Change your password tool

Post by kether » Thu May 31, 2018 11:16 pm

Ok. I only have one database. Members connect well without problems. Only when a member uses the "change your password" box, it does not work. I put the correct name of the database. I don't understand

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Re: Change your password tool

Post by Pablo » Fri Jun 01, 2018 5:57 am

Is the page in the same folder as the other pages?
What is the URL of the page?
What is the PHP code of the page?

kether
 
 
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Re: Change your password tool

Post by kether » Wed Jul 04, 2018 9:37 am

Hello
Sorry for my late response.
No, the password change page is a private page for the member. It is therefore in the private area of the member's account.
The URL of the member's page is http://www.orsaf.be/mem-ok/000/compte.php

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Re: Change your password tool

Post by Pablo » Wed Jul 04, 2018 10:04 am

In that case you will need to make sure the database path in the settings is correct. Relative to the current page.

kether
 
 
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Re: Change your password tool

Post by kether » Fri Jul 06, 2018 11:22 am

I really do not understand anything about it. Well, let's take the case where I put the password change page as a page of the site. I put the right database but it always gives me the same error. And yet the inscriptions are done correctly and display correctly in the database. I do not understand

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Re: Change your password tool

Post by Pablo » Fri Jul 06, 2018 12:08 pm

To be able to help you I need more details.
In which folder is the page?
In which folder is the database?
What are your settings?

Note that if you get the error 'user database not found' then there cannot be another reason than the database not being in the specified folder.

kether
 
 
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Re: Change your password tool

Post by kether » Fri Jul 06, 2018 1:14 pm

The page is in this folder: /public_html/admin/
The database is in this folder: /public_html/

When you are saying "What are your settings?", what do you mean?

I just created a new page where I put the login tool and the password change tool. Both tools have the same database, but when I want to edit the database, it does not only work with the password change tool. I do not understand

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Re: Change your password tool

Post by Pablo » Fri Jul 06, 2018 1:59 pm

When you are saying "What are your settings?", what do you mean?
Which path did you specify for the database in the settings of the object?

If the databases is in a different folder than page then make sure that path is valid.

For example:
../usersdb.php

(not ./usersdb.php)

kether
 
 
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Re: Change your password tool

Post by kether » Fri Jul 06, 2018 3:23 pm

I followed your explanations carefully, but I don't understand the problem. I will try to explain myself in detail: on the same page, I put the tool "change the password" and the tool "connexion". And I put my database in flat file "userdb.php". When I want to edit the database in the "connexion" tool, everything works. But when I want to edit it in the "change password" tool, then it says "the database is not found on the server...". This is not a valid path issue since I can edit the database with the "connexion" tool. I don't understand, sorry for the inconvenience

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Re: Change your password tool

Post by Pablo » Fri Jul 06, 2018 4:39 pm

What is the 'connexion' tool?

What are your settings?
What is the generated PHP code?
Please understand that I need more information to be able to help you.
The software has thousands of options, it is impossible for me to guess which ones you have selected.

kether
 
 
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Re: Change your password tool

Post by kether » Sun Jul 22, 2018 9:40 am

Hello,

The "connexion tool" is the "login tool".
"What are my settings?"
I do not understand the question. However, I did not change the tool of the program. I only replaced the name of the database by the one I created and that works very well with other tools (login, edit profile, admin, etc). There is only the change password tool that does not accept my database when I want to edit it. Do I have to create a file with the same name as my database in the folder where I want to put the tool change password? My problem can be summarized as follows: each member has a specific and private page in his member area where I wish he could change his password if he wishes. So I put in this private page the tool change password with the right database. But when I want to edit the database via this tool password, I have an error message. I remind you that all other tools do not have this problem, which I do not understand.

"What is the generated PHP code?"
I don't know where to look for it. Please, understand that I don't know anything about programming, that's why I chose your wysiwyg software to make it easier for me

P.S.: i use flat file for data base because it's complicated for me to create a database with mysql, because I don't quite understand the procedure to follow

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