license problem

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konradwiktor
 
 
Posts: 1
Joined: Sun Jun 14, 2020 12:44 am

license problem

Post by konradwiktor »

hello i try download extension from http://extensions.wysiwygwebbuilder.com/
and when my put my license key is not working
activate program is working
bkjohns
 
 
Posts: 293
Joined: Wed Nov 14, 2018 5:54 pm

Re: license problem

Post by bkjohns »

Make sure you use the license key for the proper version.
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BaconFries
 
 
Posts: 5371
Joined: Thu Aug 16, 2007 7:32 pm

Re: license problem

Post by BaconFries »

The extension (s) are for WB15 and above only, so to use you are required to have a license for WB15.x.x. Note you can also download direct using the Extension Manager from within the program.
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Pablo
 
Posts: 21720
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
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Re: license problem

Post by Pablo »

The reason why it does not work, is because you have requested a refund from the reseller.
So, your account is currently "on hold"

To solve this, cancel the refund request and contact orders@pablosoftwaresolutions.com to get your account re-activated.
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