*** SOLVED *** the latest version of WYSIWYG Web Builder 15.4.3

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*** SOLVED *** the latest version of WYSIWYG Web Builder 15.4.3

Post by luishmpaulo » Mon Jun 22, 2020 2:29 pm

Hi!

I downloaded the latest version (64-bit) as always, but I can't install it: I click on "setup.exe" and nothing happens ...

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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by WWBman » Mon Jun 22, 2020 2:52 pm

Try rebooting your PC.

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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by Bluesman » Mon Jun 22, 2020 2:53 pm

luishmpaulo wrote:
Mon Jun 22, 2020 2:29 pm
Hi!

I downloaded the latest version (64-bit) as always, but I can't install it: I click on "setup.exe" and nothing happens ...
Nobody else seams to have this problem, including me. Think you must give Pablo some more info? Have you done any changes to your OS since the last update? Have you installed any antivirus or other security Softwares...
Have you restarted your PC?
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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by Pablo » Mon Jun 22, 2020 2:55 pm

Usually (this is a related to a firewall or virus scanner blocking the software.
To solve it, add the setup to the exception list

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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by luishmpaulo » Mon Jun 22, 2020 3:03 pm

TKS! I'll try.

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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by luishmpaulo » Mon Jun 22, 2020 3:44 pm

No changes in my PC since the update before this one.
I restarted minutes ago, but "setup.exe" doesn't respond.
I disabled Kaspersky (which never blocked the installation), but it still doesn't work.

Well, if I find what is wrong I'll come back to tell.

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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by alan_sh » Mon Jun 22, 2020 4:03 pm

Are you running it from within the Zip file or extracting it first?

Try starting task manager first and see if it's getting started and then exiting or not even getting that far.

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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by jerryco » Mon Jun 22, 2020 4:04 pm

Are you logged in as Administrator?
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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by luishmpaulo » Mon Jun 22, 2020 4:07 pm

Extracting first.

I tried the task manager but it didn't get there. I also tried to run as an administrator, with no effect.

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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by jerryco » Mon Jun 22, 2020 6:24 pm

Can you re-download the setup file and run that again? Maybe the file got corrupted on the way to your pc?
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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by alan_sh » Mon Jun 22, 2020 10:58 pm

luishmpaulo wrote:
Mon Jun 22, 2020 4:07 pm
Extracting first.

I tried the task manager but it didn't get there. I also tried to run as an administrator, with no effect.
Where are you extracting it to?

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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by luishmpaulo » Tue Jun 23, 2020 1:09 pm

To My Computer/Downloads files... As always.

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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by jerryco » Tue Jun 23, 2020 1:30 pm

Can you re-download the setup file and run that again? Maybe the file got corrupted on the way to your pc?
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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by luishmpaulo » Fri Jun 26, 2020 5:49 pm

I tried, no effect.

And a curiosity: this is the only "setup.exe" that doesn't run. I tested run others, from others programs, and they started installing . I really don't know what else to do, I think I'll wait for the next update...

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Re: the latest version of WYSIWYG Web Builder 15.4.3

Post by Pablo » Fri Jun 26, 2020 6:14 pm

There is really nothing wrong with the file. it's the same as every other update.
I think your firewall or virusscanner is blocking the application. To solve this, add the setup to the exception list or look for a more reliable virusscanner /firewall.

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