*** SOLVED *** Problem with link in WB16

Issues related to hyperlinks and web site navigation.
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Jessica
 
 
Posts: 5
Joined: Thu Dec 31, 2020 11:42 pm

*** SOLVED *** Problem with link in WB16

Post by Jessica »

I am having problems with the link functionality in version 16.

Whenever I click on "link" to add a link to an object it takes about 30 minutes for WB to respond.
In the meantime WB is frozen.
Also the cpu usage by WB during this time is 25% (1 core?) for the whole duration.

I have uninstalled and cleaned up all WB related files and done a clean reinstall yet the problem persists.
If I start from a blank project and insert 1 button and try to add a link to the button the app freezes.

I have no issues on the same computer if I run version 15.

I am running Windows 10 Pro.

Can you please advise?

Thanks,

Jessica
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Pablo
 
Posts: 21508
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
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Re: Problem with link in WB16

Post by Pablo »

It sounds like the URL history is either corrupt or very large.

To clean it:
1. open 'regedit'
2. Go to HKEY_CURRENT_USER\Software\Pablo Software Solutions\WYSIWYG Web Builder 16\
3. Remove the 'URL_History' item
Jessica
 
 
Posts: 5
Joined: Thu Dec 31, 2020 11:42 pm

Re: Problem with link in WB16

Post by Jessica »

That fixed the problem.
Links are working fine now.

Thanks for the quick response.

Jessica
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