activation fail

Issues related to the Login tools of WYSIWYG Web Builder.
Forum rules
PLEASE READ THE FORUM RULES BEFORE YOU POST:
viewtopic.php?f=12&t=1901

MUST READ:
http://www.wysiwygwebbuilder.com/login_basics.html
http://www.wysiwygwebbuilder.com/login_tools.html

TIP:
A lot of information about the login tools can be found in the help/manual.
Also checkout the demo template that is include with the software.
Post Reply
SergeFog
 
 
Posts: 159
Joined: Wed Apr 15, 2020 11:59 am

activation fail

Post by SergeFog »

I'm trying to activate version 17 but I get a "The specific serial number is invalid".
However this is the version number I received for version 16.
What to do?
User avatar
BaconFries
 
 
Posts: 5326
Joined: Thu Aug 16, 2007 7:32 pm

Re: activation fail

Post by BaconFries »

You cannot use the serial for WB16 to activate WB17 to do so you are required to purchase a "New" licence for WB17.
See the following url reading from
Are you upgrading from a previous version?
https://www.wysiwygwebbuilder.com/purchase.html
  • I've purchased my license after June 21, 2021 where can I get my free upgrade serial number?
  • I'm an existing customer, do I get a discount
User avatar
Pablo
 
Posts: 21575
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: activation fail

Post by Pablo »

Version 17 is an upgrade, so your serial number for version 16 will not work.

You can read more about the upgrade here:
https://www.wysiwygwebbuilder.com/howtoupgrade.html
User avatar
crispy68
 
 
Posts: 2737
Joined: Thu Oct 23, 2014 12:43 am
Location: Acworth, GA
Contact:

Re: activation fail

Post by crispy68 »

I'm trying to activate version 17 but I get a "The specific serial number is invalid". However this is the version number I received for version 16.
Correct, because that is for version 16 not 17. You will need to pay to upgrade to version 17.
Post Reply