Version 17 error

Issues related to the Login tools of WYSIWYG Web Builder.
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MUST READ:
http://www.wysiwygwebbuilder.com/login_basics.html
http://www.wysiwygwebbuilder.com/login_tools.html

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A lot of information about the login tools can be found in the help/manual.
Also checkout the demo template that is include with the software.
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SergeFog
 
 
Posts: 159
Joined: Wed Apr 15, 2020 11:59 am

Version 17 error

Post by SergeFog »

Yesterday I bought version 17 and installed it on my PC.
Today I try to install it on my laptop, and I receive an error that it has been installed on another mail.
What to do?
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Pablo
 
Posts: 21574
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
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Re: Version 17 error

Post by Pablo »

This message means that you are using a different email address as for your first activation.
Make sure you are using the same email address.

If you do not remember which email address you have used then you can look this up in Help->About on the activated PC
SergeFog
 
 
Posts: 159
Joined: Wed Apr 15, 2020 11:59 am

Re: Version 17 error

Post by SergeFog »

The email that appears in "help\about" is correct.
I use the same email address when installing version 17 on my laptop.
And yet I get a message that the email is different.
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Pablo
 
Posts: 21574
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: Version 17 error

Post by Pablo »

Sorry, but I will have to disagree.
I can you see that you are using a different email address.
Please look closely at the email address in the about box.

If you need further assistance the please contact orders@pablosoftwaresolutions.com
SergeFog
 
 
Posts: 159
Joined: Wed Apr 15, 2020 11:59 am

Re: Version 17 error

Post by SergeFog »

After checking I saw that I made a spelling mistake in the email address.
I registered serge.foigiel@gmail.com instead of serge.fogiel@gmail.com.
Can it be repaired?
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Pablo
 
Posts: 21574
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: Version 17 error

Post by Pablo »

I have reset your license, so now you can use the correct email address.
Note: the first email address you use, will be associated with the license.
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