Remove zopim chat html

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jones226
 
 
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Joined: Wed Nov 23, 2016 12:18 am

Remove zopim chat html

Post by jones226 » Mon May 03, 2021 3:41 pm

Any help would be much appreciated I used Zopim chat widget in my site, just had to enter the html between tags now i want to delete it but don't know how. Thanks in advance Nick

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crispy68
 
 
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Re: Remove zopim chat html

Post by crispy68 » Mon May 03, 2021 3:43 pm

You delete it the same way you added it. Wherever you pasted the html code simply go there and delete it. Either check the page or site HTML sections.

jones226
 
 
Posts: 23
Joined: Wed Nov 23, 2016 12:18 am

Re: Remove zopim chat html

Post by jones226 » Mon May 03, 2021 3:54 pm

Where i put it between the head tags there is only google analytics but if you go above you can see the script it's this in the generated html but i can't delete it there
</script>
<!--Start of Zendesk Chat Script-->
<script>
window.$zopim||(function(d,s){var z=$zopim=function(c){z._.push(c)},$=z.s=
d.createElement(s),e=d.getElementsByTagName(s)[0];z.set=function(o){z.set.
_.push(o)};z._=[];z.set._=[];$.async=!0;$.setAttribute("charset","utf-8");
$.src="//v2.zopim.com/?3uFyuZX3x54CfPbcEsdLKY741eSVG6dl";z.t=+new Date;$.
type="text/javascript";e.parentNode.insertBefore($,e)})(document,"script");
</script>
<!--End of Zendesk Chat Script-->
<script>. Thanks Nick

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crispy68
 
 
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Re: Remove zopim chat html

Post by crispy68 » Mon May 03, 2021 3:58 pm

When you originally inserted the script where did you put it? Page HTML? Site HTML? Did you use a separate HTML object to place it in? Without seeing your project file, I have no way of knowing where you put the code. Please check under page properties the page and site HTML.

jones226
 
 
Posts: 23
Joined: Wed Nov 23, 2016 12:18 am

Re: Remove zopim chat html

Post by jones226 » Mon May 03, 2021 4:07 pm

I Right click on page, open page html, then I put it between head tags, as i did with google analytics on a different occasion but now only google shows up between tags, but on the top part you can see all the page html but you can't delete anything from there.Thanks Nick

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crispy68
 
 
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Re: Remove zopim chat html

Post by crispy68 » Mon May 03, 2021 4:10 pm

What you are doing is to simply view the page html. You can't edit from here. Go to the top toolbar, click on Page and choose Page HTML or Site HTML. There will be tabs to enter code in different sections. Choose the <head> section.

jones226
 
 
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Joined: Wed Nov 23, 2016 12:18 am

Re: Remove zopim chat html

Post by jones226 » Mon May 03, 2021 4:23 pm

Massive thank you, legend :D

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