Form functioning as if "Success" but not delivering to inbox

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etcbbu
 
 
Posts: 460
Joined: Mon Apr 23, 2007 3:00 pm

Form functioning as if "Success" but not delivering to inbox

Post by etcbbu »

Hello,

Got a Contact Form, here, that's not delivering e-mails whenever you fill it out and submit, and I don't know why. Like, it takes you to the "Success" page. But then in the e-mail address that I set to receive the e-mails, it never shows up there. I've got lots of other projects where this contact form design like I have here works just fine. I'm wondering if either the Single-Page Protect, or that other Html object I have on the page is throwing off something. But regardless, here's my project file:

https://travisangelinajones.com/proj.zip

And the page about which I have a question is the rsvp.php . You can find the password to the page-protect in the Single Page Protect object.

A secondary concern is that you'll notice that even though I successively numbered the Tab Index properties on the form objects correctly, it doesn't work when you take it live. It just cuts off one one of the early steps. But the objects are all numbered in the Tab Index correctly, successively! Why?!

--etcbbu
https://ktravisj.com

Travis J Consulting, LLC
⚫️Website Design/Development/Maintenance
⚫️Web-Marketing/Social Media
⚫️SEO/Search Engine Optimization

https://ktravisj.com
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Pablo
 
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Location: Europe
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Re: Form functioning as if "Success" but not delivering to inbox

Post by Pablo »

The zip file does not work for me.
Also, did you remove everything from the project that is not relevant to your question?

But please first read the FAQ "Emails are not arriving in my inbox":
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=32967
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etcbbu
 
 
Posts: 460
Joined: Mon Apr 23, 2007 3:00 pm

Re: Form functioning as if "Success" but not delivering to inbox

Post by etcbbu »

Ok, it's up there again.

https://travisangelinajones.com/proj.zip

And yes, I stripped away the rest of the pages (except for a couple of children "success" and "error" pages, and the masterpage that undergirds the whole site)
https://ktravisj.com

Travis J Consulting, LLC
⚫️Website Design/Development/Maintenance
⚫️Web-Marketing/Social Media
⚫️SEO/Search Engine Optimization

https://ktravisj.com
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Pablo
 
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Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
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Re: Form functioning as if "Success" but not delivering to inbox

Post by Pablo »

The form seems to be OK.

Did you read the FAQ?
But the objects are all numbered in the Tab Index correctly, successively! Why?!
You have mixed up "tab-index" and "access key " in some of the input controls.
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etcbbu
 
 
Posts: 460
Joined: Mon Apr 23, 2007 3:00 pm

Re: Form functioning as if "Success" but not delivering to inbox

Post by etcbbu »

How do I trouble-shoot why the e-mails aren't landing, then?

And ok, I'll check out that Tab Index problem
https://ktravisj.com

Travis J Consulting, LLC
⚫️Website Design/Development/Maintenance
⚫️Web-Marketing/Social Media
⚫️SEO/Search Engine Optimization

https://ktravisj.com
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etcbbu
 
 
Posts: 460
Joined: Mon Apr 23, 2007 3:00 pm

Re: Form functioning as if "Success" but not delivering to inbox

Post by etcbbu »

And yes, I've read that FAQ a number of times throughout the years, and so yes, sometimes I catch my error in there, but now, no, I don't know what's wrong. I'm using the same web-space provider I use on any number of other websites and other .WBS projects. I get sent to success page, but the e-mails don't land in the box.
https://ktravisj.com

Travis J Consulting, LLC
⚫️Website Design/Development/Maintenance
⚫️Web-Marketing/Social Media
⚫️SEO/Search Engine Optimization

https://ktravisj.com
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Pablo
 
Posts: 21571
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: Form functioning as if "Success" but not delivering to inbox

Post by Pablo »

I suggest to start with a simple form first. Without all the extra stuff on the page.
If that does not work either then you can be sure it's a server related issue.
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etcbbu
 
 
Posts: 460
Joined: Mon Apr 23, 2007 3:00 pm

Re: Form functioning as if "Success" but not delivering to inbox

Post by etcbbu »

you mean like the Single Page Protect? Or the Html object with the PayPal donate button..? Which one you think's the one throwing it off?
https://ktravisj.com

Travis J Consulting, LLC
⚫️Website Design/Development/Maintenance
⚫️Web-Marketing/Social Media
⚫️SEO/Search Engine Optimization

https://ktravisj.com
User avatar
Pablo
 
Posts: 21571
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: Form functioning as if "Success" but not delivering to inbox

Post by Pablo »

I meant: remove everything from the page, except for the form.
or create a new simple form and try if that works.
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