Search found 6 matches

by tabrown@pima.edu
Tue Jan 26, 2021 3:39 am
Forum: Previewing and Publishing
Topic: Can't save pages
Replies: 11
Views: 12164

Re: Can't save pages

The error I get is - Access denied because the application does not have enough permissions, or another application has the file open and locked.

Nothing else is open that would impact WYSIWYG. I can close everything on my computer. It doesn't matter. I have no issue like this with any other ...
by tabrown@pima.edu
Thu Dec 31, 2020 12:59 am
Forum: Previewing and Publishing
Topic: Can't save pages
Replies: 11
Views: 12164

Re: Can't save pages

I have no issues saving any other file types - Office products, videos, adobe pdfs including forms. The only files I can't save are WYSIWYG - the problem is specific to the WYSIWYG app
by tabrown@pima.edu
Sat Dec 26, 2020 7:02 pm
Forum: Previewing and Publishing
Topic: Can't save pages
Replies: 11
Views: 12164

Re: Can't save pages

Does anyone know where I can find the Admin settings for WYSIWYG? I can't find any area to change any settings. Firewall makes no sense because I can publish the pages, I just can't save them on my local hard drive.
by tabrown@pima.edu
Sat Dec 26, 2020 6:43 pm
Forum: Previewing and Publishing
Topic: Can't save pages
Replies: 11
Views: 12164

Re: Can't save pages

I didn't follow up more previously because I don't update my page very often and just worked around it. I encountered the problem initially about two years ago and I have used the method of renaming the page etc, but it's a pain that I can't simply click save. I will double check firewalls, security ...
by tabrown@pima.edu
Sat Dec 26, 2020 5:45 am
Forum: Previewing and Publishing
Topic: Change/update a linked form
Replies: 1
Views: 5965

Change/update a linked form

I updated a contract. The contract is accessed via a file link on my page. The updated contract has a new name. I edited the link to go to the updated contract, but it continued to load the old contract. However, if I publish the page then view the page directly from the link in the WYSIWYG editor ...
by tabrown@pima.edu
Sat Dec 26, 2020 5:33 am
Forum: Previewing and Publishing
Topic: Can't save pages
Replies: 11
Views: 12164

Can't save pages

I am not able to Save changes to a page. When I click the Save button, I receive an error message that the file is open by another user or I don't have admin rights. Neither is true. There is no other user and this problem has persisted for six month. I am able to publish the page, but the save ...