Just upgraded to 17 won't load onto desktop

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brianluce
 
 
Posts: 67
Joined: Thu Jan 24, 2019 11:20 pm

Just upgraded to 17 won't load onto desktop

Post by brianluce »

I just upgraded from 7 to 17. I got the serial # and it easily activated my trial version on my LAPTOP. Then I opened my old desktop, opened 7 and it said "unregistered 30 day evaluation copy" I entered my new activation code and it says "the info you have entered is invalid". Do you need a new activation code? Do I have to buy another edition of 17 so it will work on my desktop? I already turned windows firewall off and it doesn't help.
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Pablo
 
Posts: 23566
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
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Re: Just upgraded to 17 won't load onto desktop

Post by Pablo »

If you have a license for version 17 then it will also work on your desktop.
The license can be used on 3 computers for your own use. The license may not be shared with another user.

If you need further assistance with the activation of your license then please contact: orders@pablosoftwaresolutions.com
alan_sh
 
 
Posts: 1891
Joined: Tue Jan 01, 2019 5:50 pm

Re: Just upgraded to 17 won't load onto desktop

Post by alan_sh »

The activation code for 17 won't work on 7. You need to install 17 and then apply the code.

Alan
brianluce
 
 
Posts: 67
Joined: Thu Jan 24, 2019 11:20 pm

Re: Just upgraded to 17 won't load onto desktop

Post by brianluce »

Alan! You solved the issue! :D thanks!!!!
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